Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server solutions which we offer and you can add it either during the signup or at any time after via your billing CP. It features sixty minutes of custom work on your hosting server, so our admins could help you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed in the event that it doesn't work, so you will not have to waste time to figure out what's wrong since they can aid you in a very quick and skilled manner. Since this is a one-time upgrade, you can get it only when you need it and if a particular task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is effective in case you cannot do something by yourself or if you have our Managed Services upgrade, but the thirty minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the dedicated servers we offer at any time that you need it. If you need any custom work from our admins just after your hosting server is prepared, you could order the upgrade during the hosting server signup procedure, or when you need something to be done afterwards, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so if you face any problems to install a third-party piece of software or some program gives errors and doesn't work the way it ought to, our specialists can assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it comes with.