A lot of users who begin using their first web hosting account, or switch companies, usually have inquiries with respect to how specific tasks are completed or experience difficulties when setting up various things, including emails, website settings, etc. Because of this, a lot of providers have prepared documentation with the most popular questions and problems so as to help their clients obtain info swiftly and seamlessly. As a result, the customer service technicians can focus on real problems that particular clients may be facing, as the solution for the smaller things will be available on the World Wide Web and clients will be able to handle them without having to contact the help desk support team. Having comprehensive documentation is truly important, particularly for new customers with zero prior experience, since the hosting service entails a host of functions and lots of people can become baffled about what to do. A good information repository can both help you complete the tasks that you wish and acquaint yourself with how the web hosting service functions as a whole.

Extensive Online Documentation in Hosting

All hosting that we offer come with an in-depth knowledge base where you can find everything you should know with regard to your hosting account. Irrespective of whether you are planning to set up a brand new MySQL database, to redirect a domain by means of an .htaccess file or to set up an e-mail address on your personal computer or mobile device, you can just check our step-by-step help articles and all the info that you need will be there. When you visit a certain section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. In case you prefer to see the complete article collection and get informed about all the functions that Hepsia offers, or only to read general info about the hosting service, you can browse the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have done our utmost best to encompass any predicament that you could possibly confront, but if you don’t find what you are seeking, you can always get in touch with us, as our help desk staff members are on duty 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers come bundled with a comprehensive online article archive where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we are using. We have prepared it on the basis of the feedback that we’ve gathered from our customers over the years and, as a result, our articles tackle particular problems that you might chance upon and suggest the very best way to recover them, for example getting a 500 Internal Server Error message or not being able to send e-mail messages from your PC although you have the right SMTP settings. The articles are available in each Control Panel section and you can access them at any given time. They can help you deepen your knowledge not only about our services, but also about the hosting field in general, as they feature step-by-step guides and general information such as what file permissions or cron jobs are.