Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Reply Guarantee

  • Each ticket that you send to the customer help crew will be responded to in about one hour. The general inquiries shall be replied to asap. Nevertheless, if the assistance question you have sent requires the assistance of a proficient technician, we are going to address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–quality Tech Assist Service

  • We will be working for you 24 hours a day to give you useful information and client support and to help you with any issue that you could possibly stumble upon while supervising your virtual server. We’re able to help you with all installed in advance programs, plus your Operating System, server management panel (based on the VPS type) and the Web Hosting Control Panel produced entirely by our developers.

  • Intuitive help center

  • An Intuitive Help Section

  • In the Web Hosting Control Panel that is provided as a gift with your virtual server, you can easily find a useful Help section, which incorporates everything you should learn about managing your websites and applications. We have incorporated a wide array of how to content articles and video tutorials that display the basic website management duties in an easy to read manner.